British Government 2.0
June 14, 2007
This is a fairly huge insight for a major government to have (and act on).
| Imagine Government 2.0. Wisdom no longer flows from officialdom to the population, but is co-created with citizens. Civil servants contribute openly to Facebook groups on controversies of the day. Government websites have wiki areas where people can exchange tips about filing tax returns or claiming benefits. Databases of restaurant inspections, tide tables and postcodes are available for all to see and re-use in mashups of geography, time or events. Before launching a new online public service, the government checks to see whether a user community is already doing it better. In short, government learns to let go of the web. |
| This means communicating with the public through user-generated communities rather than official websites and greatly freeing up access to, and controls on the re-use of, data held by the public sector. |
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